Terms and Conditions

CUSTOMER SERVICE

OUR INTERNET RETURN POLICY
We want you to be happy with your Ziabird purchase. If you are not completely satisfied with your purchase, you may return it for full refund or for a merchandise exchange or store credit. If you wish to return an item, a Returns Merchandise Authorization (RMA) number must be requested (info@Ziabird.com) within 10 days of receiving your order. All items must be packaged and returned in the condition received. All shipping costs will be borne by Ziabird.

Please feel free to call or email us with any questions. 910-208-9650 or info@ziabird.com
We are open Monday-Saturday 10-6 EST and Sunday 12-5 EST.

Join our e-mail list or follow us on twitter/facebook to be among the first to know when we have an event or new designer or promotion!”

SHIPPING AND ORDER FULFILLMENT

RATES, INSURANCE and SERVICES

Ziabird pays for the shipping both ways within the United States. Packages are shipped with UPS.

International Shipping
please email for details.

ORDER PROCESSING

Orders placed Monday through Friday before 2:00 pm EST will be processed that day.
Orders placed Saturday and Sunday will be processed on the following Monday.

SALES TAX

Sales tax of 7.75% will be applied to all orders shipped to locations in North Carolina.

GIFT WRAP

All Ziabird items are sent in our signature gift boxes.

FORMS OF PAYMENT

Currently ziabird.com accepts Visa and MasterCard and PayPal.

CONTACT US

Email: info@ziabird.com
Phone: 910.208.9650
By Mail: Ziabird 1900 Eastwood Road, Suite 9, Wilmington NC 28403

Thank you for your business.

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